How to select a contractor

• Is the contractor properly licensed?
• Does the contractor have an address, or just a post office box number which may make it harder to find them if needed?
• How long have they been in business? Statistics show that the majority of new contractors go out of business within three years.
• Does the Better Business Bureau have a record of complaints against them?
• Are they members of professional associations that promote education and professionalism in the industry?
• Will the contractor give you a list of references?
• Can you talk to the contractor, and does he listen to what you say?
• Will the contractor show you proof of General Liability and Worker's Compensation insurance?
• Are they familiar with local building regulations and codes, and will they obtain the necessary permits and give you copies?
• Will the contractor guarantee all materials and workmanship?
• Will the contractor request your written approval before making changes that affect your cost (for example substitutions in material and/or workmanship)?
• Will they arrange for cleanup and removal of debris from the premises, both on a daily basis and after the job is complete?
• Will the contractor provide a start and completion date?